Welcome to EarthWise Natural Health. These Terms & Conditions (“Terms”) govern your access to and use of our website (www.earthwisenaturalhealth.co.uk), our online store, and any related content or services we provide.

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By using this website, purchasing products, or accessing our content, you agree to be bound by these Terms. Please read them carefully.

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1. Use of This Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use and enjoyment of the site.

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The information provided on this site is for general educational purposes only and is not a substitute for medical advice, diagnosis, or treatment. Always consult a qualified health professional before starting any new health programme or using any herbal product.

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2. Eligibility

By using this site or placing an order, you confirm that you are at least 18 years old and legally able to enter into binding contracts.

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3. Product Use & Disclaimer

Our herbal tonics are food supplements designed to support general wellbeing and balance. They are not intended to diagnose, treat, cure, or prevent any disease, and should not be interpreted as medical advice.

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If you are pregnant, breastfeeding, taking medication, or have a diagnosed health condition, please consult your healthcare provider before using any EarthWise product.

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Individual results may vary. Use of our products and information is at your own discretion and risk.

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4. Orders, Payments & Pricing

All prices are listed in GBP (£) and include VAT unless stated otherwise. We reserve the right to update or modify the prices of our products at any time without prior notice. Price changes will not affect orders that have already been placed and confirmed.

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Payment must be received in full at the time of purchase. We accept the payment methods displayed at checkout. EarthWise Natural Health reserves the right to cancel or refuse any order, including those suspected of fraud. In the case of recurring subscriptions, any changes to pricing will be communicated in advance and will apply from your next billing cycle.

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5. Shipping & Delivery

Orders are shipped within the timeframes stated on our Delivery & Returns page. You are responsible for providing accurate delivery details. We are not liable for delays or losses resulting from incorrect address information.

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6. Returns & Refunds

Please refer to our separate Shipping & Returns page for full information. We comply with UK consumer law and aim to resolve all issues fairly and promptly.

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7. Limitation of Liability

To the fullest extent permitted by law, EarthWise Natural Health shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use or misuse of our website, products, or content — including reliance on any information provided.

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8. Intellectual Property

All content, designs, product names, images, text, and media on this website are the intellectual property of EarthWise Natural Health, unless otherwise credited. You may not copy, distribute, or reproduce any content without prior written consent.

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9. Third-Party Tools & Services

We use trusted third-party platforms (e.g. Wix, payment gateways, email providers) to operate this website. While we strive to work with reliable services, we are not liable for their performance, policies, or data handling. See our Privacy Policy for more details.

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10. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

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11. Updates to These Terms

We may update these Terms at any time. Changes will be published on this page with an updated effective date. Continued use of the website implies acceptance of the revised terms.

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12. Proprietary Formulations & Product Identity

All EarthWise tonics are uniquely formulated by a qualified naturopath and represent original intellectual property. Herb combinations, ratios, and integrated flower essences are protected and may not be copied or reformulated for commercial use without written permission.

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13. Resale & Commercial Use

EarthWise products are intended for personal use only. Commercial resale, redistribution, or bundling of our products into external offerings (e.g. clinics, programmes, or kits) is not permitted without prior written agreement.